State Farm® Insurance Agent Melissa Radel
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Suzanne Thorson
March 3, 2026
"We just switched to State Farm Insurance with Melissa Radel. The price was much cheaper than all of them we checked for home and auto. THEN we got a box of chocolate chip cookies in the mail as a thank you! WHO DOES THAT? THEY DO!!! I look forward to our new insurance company! Thank you!"
"Suzanne, we are grateful and appreciate the time you took to leave your review. We are happy to read that our team has been able to provide exceptional service for you. We look forward to serving you many more times in the future! See you next time!"
Pam Ditmarson
February 27, 2026
"Kayla at Melissa Radel State Farm office in New London, MN is very helpful and has great costumer service."
"Dear Pam, thanks for the kind words! We're thrilled that Kayla left such a great impression! As always, our team is looking forward to your next visit. We're here for you anytime!"
Kobe Thorson
February 26, 2026
"Always super helpful and informative throughout any process insurance related!"
"Hey Kobe, thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. Please reach out to us with any additional questions or comments! We look forward to seeing you again soon."
Jarod Vossen
February 25, 2026
"Always great help! Fast and reliable, always have all the information I’m looking for."
"Hello Jarod, Thanks for the kind words! We will work hard to continue going above and beyond! Please reach out to us with any additional questions or comments! It was a pleasure to serve you."
Star Tucker
February 25, 2026
"Melissa and Ashley are always so helpful. They are a great office to work with."
"Hi Star, Thanks for the great review! We're always happy to help so don't hesitate to contact us if you ever need anything. Our goal will always be to provide the best experience and we love knowing yours was no different. Hope you visit us again soon!"
Robert C
February 22, 2026
"I have personally done business here for 35 years, and my extended family has been with this office for over 40 years. Melissa, Kayla and the rest of the staff have always been great to work with, and I know they will take care of your insurance and finance needs as well. Give them a try!"
"Hey Robert, Thank you for the awesome feedback. We love that you had such a great experience! Our goal will always be to provide the best experience and we love knowing yours was no different. We're here for you anytime!"
Kiera Kroells
February 20, 2026
"Ashely was very helpful, when it came to helping get things done quickly!!!"
"Hi Kiera, we are grateful and appreciate the time you took to leave your review. We hope to continue exceeding your expectations with great service. Thanks again and we look forward to seeing you again soon."
Mayra CT
January 30, 2026
"Working with Amanda and Melissa has been one of the easiest and best experiences in the insurance world. I truly appreciate all your help and the effort you put into always taking care of your customers. I will always recommend you!"
"Greetings Mayra, Thanks for the great review! Hearing that your experience went well really makes our day. We're always happy to assist so don't hesitate to reach out to us if you need anything. See you soon!"
Cindi Klever
January 23, 2026
"Kayla and Melissa give top notch customer service."
"Thank you so much, Cindi! We’re thrilled to hear that you had a great experience with us. Providing top-notch customer service is our priority, and your kind words mean a lot to us. If you ever need anything else, please don’t hesitate to reach out!"
Kevin Hodgson
January 23, 2026
"Amanda Ross was excellent to work with. I would recommend her for your insurance needs."
"Thank you, Kevin! We’re so glad to hear that Amanda provided you with excellent service. Your recommendation means a lot to us. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out!"
Grace Call
January 21, 2026
"Very responsive and helpful! Would recommend!"
"Thank you so much for your kind words, Grace! We're thrilled to hear that you found us responsive and helpful. Your recommendation means a lot to us. We look forward to serving you again in the future!"
Roxann Radabaugh
January 21, 2026
"Always friendly and helpful!"
"Thank you so much for your kind words, Roxann! We're glad to hear that our team has been friendly and helpful. If there's ever anything more we can do for you, please don't hesitate to reach out. We appreciate your support!"
Keith Martin
January 9, 2026
"Working with Melissa Radel at State Farm has been a fantastic experience. Communication is always super fast and easy—I often work with Ashley, who’s not only incredibly helpful but also just really friendly and easy to talk to. The whole team is great, and they found me the cheapest homeowner’s rate I could get. Shortly after my policy went into effect, I had a flood situation and wasn’t sure if I should file a claim, but they encouraged me and made the whole process easy. Plus, Melissa even sent homemade cookies when I first signed up—a classy and delicious touch. Highly recommend!"
"Thank you so much, Keith, for your kind words and thoughtful review! We’re thrilled to hear that Ashley and our entire team were able to provide you with excellent service and support—especially during the flood situation. Making the insurance process easy and personal is very important to us, and we’re glad the cookies added a nice touch! We truly appreciate your recommendation and look forward to continuing to serve you. Please don’t hesitate to reach out if you ever need anything!"
jacob sanchez
January 7, 2026
"Amanda is an amazing person to work with and very helpful"
"Thank you so much for your kind words, Jacob! We're thrilled to hear that Amanda provided you with such a positive experience. We'll be sure to pass along your compliments to her. We look forward to working with you again soon!"
Sue
January 6, 2026
"Thank you for this opportunity to share how great it is to work with Kayla at the State Farm Insurance Company in New London, Minnesota! She is always pleasant, professional and so awesome to work with! Kayla is very knowledgeable about all our insurance needs and has always done her best for us! Thank you Kayla!!!"
"Thank you so much for your kind words, Sue! We’re thrilled to hear that Kayla has provided you with such excellent service. She truly is a valued member of our team, and we’re glad she’s been able to assist you with your insurance needs. We appreciate your trust and look forward to continuing to serve you!"
Diane Kaisersatt
January 2, 2026
"Great experience! Very knowledgeable, responsive, and easy to work with. They explained everything clearly and made the process simple and stress-free. Highly recommend."
"Thank you so much for your kind words! We're thrilled to hear you had a great experience and found our team knowledgeable and responsive. It's important to us that everything is clear and easy to understand. We look forward to working with you again!"
joshua hansen
December 30, 2025
"Really fast and friendly and helpful on everything that I need. Thank you very much"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Tommy Kawasaki
October 16, 2025
"Friendly, knowledgeable, efficient. Quality insurance at a fair price."
"Thanks so much for the great review! We’re happy to hear you found our team friendly, knowledgeable, and efficient. If you ever need anything with your insurance, just give us a shout. We’re here to help!"
Chris Lindquist
February 4, 2025
"We were in a bind looking for vehicle insurance, the team here was so friendly and customer service orientated making the transition smooth and affordabel. I would highly recommend working with these folks for your home and auto needs!"
"Thank you for the outstanding review, Chris! We’re thankful for your feedback. It was a pleasure to assist you with your insurance needs. If you have any other questions about your Auto or Homeowners Insurance, don’t hesitate to reach out to us. We’re always more than happy to help. Thanks again! "
Sandy Kunath
September 29, 2024
"Caring helpful people"
"We’re so glad to be of service, Sandy! Providing thoughtful customer service with a smile is always something you can rely on with our State Farm team. Please let us know if you have any other questions about your insurance. We’re always happy to help. "
Tiffany Smith
May 16, 2024
"I was handling some home and auto insurance decisions for my dad as he had given me POA to deal with tasks while he was in the hospital. My husband and I were in town for a few short days and Melissa was available to meet and discuss next steps for the policies—even on an unexpectedly snowy day. We explained that these policies may only be active for a few short months, but we all knew that proper insurance is important. She walked us through each step and helped us answer questions based on prior policies. As long time State Farm clients ourselves, we appreciate the individual attention and personal acknowledgment we receive. Melissa has kept me apprised on changes and has made it easy to close out the policies now that the assets have been sold. Melissa’s patience and support has been appreciated as we navigate so many other challenges several time zones away. Thank you."
"Tiffany, thank you so much for your thoughtful and detailed review of our State Farm office! I am thrilled to be of assistance to you – particularly in your time of need. We know that having clear, concise, and personal attention paid to your insurance is extremely important. We pride ourselves on attention to detail and compassionate service. Please don’t hesitate to reach out to me personally if you have any other questions and thank you again for your wonderful review! It means a lot to me that I can make a genuine difference. "
John Kenneth Weber
March 19, 2024
"I've had a great experience for many years dealing with Melissa years back ,past many years with Jessica ,very awesome to deal with. Example Saturday traded in 2 vehicles ,Jessica voided out those, put insurance on the newer vehicle and sent me a temporary ID card. It's been easy for many years to deal with very pleasant nice people. Thank you"
"We’re so glad to be of service, John! We sincerely appreciate your business over the years and we’re thrilled to have made any insurance inquiry as seamless as possible for you. If you ever have any additional insurance questions, don’t hesitate to give our State Farm office a call. We’re always here to help. Thank you again for the terrific review! "
Jay Ellingson
October 10, 2023
"Kayla was friendly, confident, understanding and extremely good at her job."
"Thank you for sharing your experience with Kayla! We're delighted to hear that she provided you with friendly, confident, and understanding service. Your feedback is greatly appreciated, and if you ever have insurance needs or questions, please don't hesitate to reach out! -Melissa "
MJ Lind
June 10, 2023
"I have been a customer more than 20 years and you will not find a better agent . I have had several claims over the years and they go above and beyond every time in handling the claim . I would not switch companies or agents for any amount of savings! Melissa and staff are the definition of customer service. I was not paid for my review!"
"I cannot thank you enough for the kind words, MJ. I am so happy that we have been able to help you for the last 20 years and I look forward to working with you for 20 more years and beyond!"
Stacy Kukowski
June 6, 2023
"Great customer service and support. Easiest insurance company to work with!! Highly recommend Melissa and her team!!!"
"Thanks so much for your review, Stacy! At our office, we strive for excellent customer service so I’m glad to hear you had a great experience. Thanks for being our Good Neighbor. – Melissa"