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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cole Radabaugh

Cole Radabaugh

April 29, 2026

5  out of  5
rating by Cole Radabaugh
"Great and easy to work, been really good with getting stuff done at a good and nice timely matter."
We responded:
"Greetings Cole, thanks for the kind words! Hearing that your experience went well really makes our day. As always, our team is looking forward to your next visit. See you next time!"
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Carl Wieland

April 23, 2026

5  out of  5
rating by Carl Wieland
"Personal, fast and no hassle insurance solutions!!"
We responded:
"Greetings Carl, we are grateful and appreciate the time you took to leave your review. We appreciate your recognition and will do our best to keep up the great work! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! It was a pleasure to serve you."
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Jeff Kane

April 23, 2026

5  out of  5
rating by Jeff Kane
"My wife and I spend a good deal of the year out of the country. Melissa Radel’s office makes it really easy for us to suspend our vehicle insurance when we leave the country and reinstate it right before we return. Most of the time I can do it simply by texting them. Great service!"
We responded:
"Hey Jeff, thanks so much for taking the time to share your positive experience! We're always happy to help so don't hesitate to contact us if you ever need anything. We're glad you had a great experience and we look forward to continuing to exceed your expectations! Hope you visit us again soon!"
Profile photo of Lisa Hayes

Lisa Hayes

April 22, 2026

3  out of  5
rating by Lisa Hayes
"Always beyond helpful!! Staff is always ready to answer questions and help me navigate through my Insurance needs."
We responded:
"Hi Lisa, thank you so much for your wonderful review! We truly appreciate your trust and we’re here whenever you need anything."
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Adam Leaver

April 21, 2026

5  out of  5
rating by Adam Leaver
"Amanda Ross went above and beyond to help me get a claim paid that originally was not considered. With her help and patience it was paid promptly."
We responded:
"Adam, thanks for the kind words! We are happy to read that Amanda was able to provide exceptional service for you. We'll be sure to share your experience with the rest of our team members as inspiration! We look forward to assisting you again in the future. "
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Sandy Kunath

April 21, 2026

5  out of  5
rating by Sandy Kunath
"Caring helpful people that have always been there for us"
We responded:
"We’re so glad to be of service, Sandy! Providing thoughtful customer service with a smile is always something you can rely on with our State Farm team. Please let us know if you have any other questions about your insurance. We’re always happy to help. "
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Be Seppy

April 20, 2026

5  out of  5
rating by Be Seppy
"Craig and Melissa were such a great help in getting my policy updated! They are super prompt with replying to requests and really took care of my specific needs. Thank you!!"
We responded:
"Hello! We appreciate the time you took to give us such a great rating! It's feedback like yours that reminds us why we do what we do. We'll be sure to share your experience with the rest of our team members as inspiration! Hope you visit us again soon!"
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Pam Ditmarson

April 16, 2026

5  out of  5
rating by Pam Ditmarson
"Kayla at Melissa Radel State Farm office in New London, MN is very helpful and has great costumer service."
We responded:
"Dear Pam, thanks for the kind words! We're thrilled that Kayla left such a great impression! As always, our team is looking forward to your next visit. We're here for you anytime!"
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Kathy Hornick

April 14, 2026

5  out of  5
rating by Kathy Hornick
"Very Friendly and helpful"
We responded:
"Hi Kathy, thank you so much for your kind words! We're delighted to hear that you found our team friendly and helpful. Your feedback means a lot to us and encourages us to keep providing great service. We look forward to assisting you again in the future!"
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Suzanne Thorson

March 3, 2026

5  out of  5
rating by Suzanne Thorson
"We just switched to State Farm Insurance with Melissa Radel. The price was much cheaper than all of them we checked for home and auto. THEN we got a box of chocolate chip cookies in the mail as a thank you! WHO DOES THAT? THEY DO!!! I look forward to our new insurance company! Thank you!"
We responded:
"Suzanne, we are grateful and appreciate the time you took to leave your review. We are happy to read that our team has been able to provide exceptional service for you. We look forward to serving you many more times in the future! See you next time!"
Profile photo of Kobe Thorson

Kobe Thorson

February 26, 2026

5  out of  5
rating by Kobe Thorson
"Always super helpful and informative throughout any process insurance related!"
We responded:
"Hey Kobe, thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. Please reach out to us with any additional questions or comments! We look forward to seeing you again soon."
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Jarod Vossen

February 25, 2026

5  out of  5
rating by Jarod Vossen
"Always great help! Fast and reliable, always have all the information I’m looking for."
We responded:
"Hello Jarod, Thanks for the kind words! We will work hard to continue going above and beyond! Please reach out to us with any additional questions or comments! It was a pleasure to serve you."
Profile photo of Star Tucker

Star Tucker

February 25, 2026

5  out of  5
rating by Star Tucker
"Melissa and Ashley are always so helpful. They are a great office to work with."
We responded:
"Hi Star, Thanks for the great review! We're always happy to help so don't hesitate to contact us if you ever need anything. Our goal will always be to provide the best experience and we love knowing yours was no different. Hope you visit us again soon!"
Profile photo of Robert C

Robert C

February 22, 2026

5  out of  5
rating by Robert C
"I have personally done business here for 35 years, and my extended family has been with this office for over 40 years. Melissa, Kayla and the rest of the staff have always been great to work with, and I know they will take care of your insurance and finance needs as well. Give them a try!"
We responded:
"Hey Robert, Thank you for the awesome feedback. We love that you had such a great experience! Our goal will always be to provide the best experience and we love knowing yours was no different. We're here for you anytime!"
Profile photo of Kiera Kroells

Kiera Kroells

February 20, 2026

5  out of  5
rating by Kiera Kroells
"Ashely was very helpful, when it came to helping get things done quickly!!!"
We responded:
"Hi Kiera, we are grateful and appreciate the time you took to leave your review. We hope to continue exceeding your expectations with great service. Thanks again and we look forward to seeing you again soon."
Profile photo of Mayra CT

Mayra CT

January 30, 2026

5  out of  5
rating by Mayra CT
"Working with Amanda and Melissa has been one of the easiest and best experiences in the insurance world. I truly appreciate all your help and the effort you put into always taking care of your customers. I will always recommend you!"
We responded:
"Greetings Mayra, Thanks for the great review! Hearing that your experience went well really makes our day. We're always happy to assist so don't hesitate to reach out to us if you need anything. See you soon!"
Profile photo of Cindi Klever

Cindi Klever

January 23, 2026

5  out of  5
rating by Cindi Klever
"Kayla and Melissa give top notch customer service."
We responded:
"Thank you so much, Cindi! We’re thrilled to hear that you had a great experience with us. Providing top-notch customer service is our priority, and your kind words mean a lot to us. If you ever need anything else, please don’t hesitate to reach out!"
Profile photo of Kevin Hodgson

Kevin Hodgson

January 23, 2026

5  out of  5
rating by Kevin Hodgson
"Amanda Ross was excellent to work with. I would recommend her for your insurance needs."
We responded:
"Thank you, Kevin! We’re so glad to hear that Amanda provided you with excellent service. Your recommendation means a lot to us. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out!"
Profile photo of Grace Call

Grace Call

January 21, 2026

5  out of  5
rating by Grace Call
"Very responsive and helpful! Would recommend!"
We responded:
"Thank you so much for your kind words, Grace! We're thrilled to hear that you found us responsive and helpful. Your recommendation means a lot to us. We look forward to serving you again in the future!"
Profile photo of Roxann Radabaugh

Roxann Radabaugh

January 21, 2026

5  out of  5
rating by Roxann Radabaugh
"Always friendly and helpful!"
We responded:
"Thank you so much for your kind words, Roxann! We're glad to hear that our team has been friendly and helpful. If there's ever anything more we can do for you, please don't hesitate to reach out. We appreciate your support!"
Profile photo of Keith Martin

Keith Martin

January 9, 2026

5  out of  5
rating by Keith Martin
"Working with Melissa Radel at State Farm has been a fantastic experience. Communication is always super fast and easy—I often work with Ashley, who’s not only incredibly helpful but also just really friendly and easy to talk to. The whole team is great, and they found me the cheapest homeowner’s rate I could get. Shortly after my policy went into effect, I had a flood situation and wasn’t sure if I should file a claim, but they encouraged me and made the whole process easy. Plus, Melissa even sent homemade cookies when I first signed up—a classy and delicious touch. Highly recommend!"
We responded:
"Thank you so much, Keith, for your kind words and thoughtful review! We’re thrilled to hear that Ashley and our entire team were able to provide you with excellent service and support—especially during the flood situation. Making the insurance process easy and personal is very important to us, and we’re glad the cookies added a nice touch! We truly appreciate your recommendation and look forward to continuing to serve you. Please don’t hesitate to reach out if you ever need anything!"
Profile photo of jacob sanchez

jacob sanchez

January 7, 2026

5  out of  5
rating by jacob sanchez
"Amanda is an amazing person to work with and very helpful"
We responded:
"Thank you so much for your kind words, Jacob! We're thrilled to hear that Amanda provided you with such a positive experience. We'll be sure to pass along your compliments to her. We look forward to working with you again soon!"
Profile photo of Sue

Sue

January 6, 2026

5  out of  5
rating by Sue
"Thank you for this opportunity to share how great it is to work with Kayla at the State Farm Insurance Company in New London, Minnesota! She is always pleasant, professional and so awesome to work with! Kayla is very knowledgeable about all our insurance needs and has always done her best for us! Thank you Kayla!!!"
We responded:
"Thank you so much for your kind words, Sue! We’re thrilled to hear that Kayla has provided you with such excellent service. She truly is a valued member of our team, and we’re glad she’s been able to assist you with your insurance needs. We appreciate your trust and look forward to continuing to serve you!"
Profile photo of Diane Kaisersatt

Diane Kaisersatt

January 2, 2026

5  out of  5
rating by Diane Kaisersatt
"Great experience! Very knowledgeable, responsive, and easy to work with. They explained everything clearly and made the process simple and stress-free. Highly recommend."
We responded:
"Thank you so much for your kind words! We're thrilled to hear you had a great experience and found our team knowledgeable and responsive. It's important to us that everything is clear and easy to understand. We look forward to working with you again!"
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joshua hansen

December 30, 2025

5  out of  5
rating by joshua hansen
"Really fast and friendly and helpful on everything that I need. Thank you very much"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."